Terms of service
Welcome to Clothing Scene
In these Terms, "we," "us," and "our" mean Clothing Scene. We run this store and website — along with all the content, tools, features, and services it offers — to provide you with a curated shopping experience (the "Services"), built on Shopify's platform.
These Terms of Service, along with any policies we link to, govern how you may use the Services. We encourage you to read through them, as they cover important information about warranties and liability.
By visiting, accessing, or otherwise using our Services, you're agreeing to these Terms as well as our Privacy Policy. If you'd rather not agree to these Terms, please don't use the Services.
Accounts & Who Can Use Our Services
By using our Services, you're confirming that you've reached the age of majority in your location, and that any minor using the Services through your devices has your authorization to do so.
Some features may require you to share information such as your email, billing information, and shipping address. It's your responsibility to keep this information accurate and up to date, and to protect your login credentials. Accounts can't be sold, transferred, or shared with others.
Our Products
We work hard to present our products accurately, but how they appear may differ depending on your screen or device. We can't promise that a product will look exactly as shown once it arrives. Product details, availability, and pricing are subject to change at any time, and we reserve the right to discontinue items or limit purchase quantities as we see fit.
Placing an Order
When you place an order, you're making an offer to purchase — it isn't finalized until we accept it and successfully process your payment. Double-check your order before submitting, since cancellations are only possible within 5 minutes of placing it. Should we need to cancel or change your order, we'll reach out using the contact information you gave us.
Returns and exchanges are governed by our separate Return and Refund Policy. Items purchased through our store are for personal use only, and not intended for resale or export.
Pricing & Payment
Pricing is subject to change without advance notice and is locked in at the time you place your order, as reflected in your order confirmation email. Unless we state otherwise, listed prices don't include taxes, shipping fees, or any customs or import charges.
You agree to share accurate, up-to-date payment details, and you confirm that you're authorized to use the payment method you've provided and that any resulting charges will be honored.
Shipping
Any delivery timelines we provide are estimates, and we can't be held responsible for delays caused by shipping carriers, customs processing, or other circumstances beyond our control. Once your order has been handed off to the carrier, responsibility for it passes to you.
Intellectual Property
Everything featured on our Services — trademarks, images, written content, and design elements included — is owned by Clothing Scene, our affiliates, or our licensors, and is protected under relevant intellectual property law.
You're permitted to use our Services for personal, non-commercial purposes only. You may not copy, distribute, alter, or republish any of our content without our written approval. Our brand names, logos, and taglines can't be used without our prior consent.
Third-Party Tools & Links
You may occasionally be directed, through our Services, to tools or websites run by outside parties. We have no control over these third parties and take no responsibility for their content, accuracy, or business practices. Using any third-party tool, product, or website is entirely at your own risk, and we recommend reviewing their individual terms and policies before doing so.
Our Relationship with Shopify
While Shopify provides the platform behind our Services, every purchase you make is a transaction directly with Clothing Scene. Shopify bears no responsibility for any aspect of that transaction, and by using our Services you agree to release Shopify from any related claims or liability.
Privacy
We handle your personal information in accordance with our Privacy Policy. Because our Services run on Shopify's platform, some of your data may also be processed under Shopify's Privacy Policy. Using our Services means you acknowledge having reviewed both documents.
Your Feedback
Should you send us feedback, product reviews, or suggestions, you're granting us a royalty-free, worldwide, and perpetual license to use that content in any way we choose, including for commercial purposes, without any obligation to pay you or keep it private. You confirm that any feedback you submit is your own original work, doesn't violate anyone else's rights, and doesn't include unlawful or harmful material.
Mistakes & Corrections
From time to time, our Services might include typos or incorrect details around pricing, availability, or product specifications. We reserve the right to fix these errors, update the relevant information, or cancel any orders affected — even ones that have already been placed.
Acceptable Use of Our Services
You agree to use our Services solely for lawful purposes. This means you won't: break any laws or infringe on others' rights, harass or defame anyone, spread misleading information, send spam, pretend to be someone you're not, upload viruses or malware, scrape or harvest data without our permission, or otherwise disrupt the security or performance of our Services. Breaking these rules may lead to your account being suspended or closed without prior warning.
Ending Your Access
We reserve the right to terminate your access to the Services at any point, for any reason, without advance notice. You'll still be responsible for settling any amounts you owe as of that point. Any terms meant to survive termination — including those on intellectual property, liability, and dispute resolution — will remain in force.
Warranty Disclaimer
OUR SERVICES AND PRODUCTS ARE OFFERED "AS IS" AND "AS AVAILABLE," WITH NO WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED — INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE MAKE NO PROMISE THAT ACCESS WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS. Because some jurisdictions don't permit these types of disclaimers, portions of this section may not apply to you.
Limits on Our Liability
TO THE MAXIMUM EXTENT THE LAW ALLOWS, CLOTHING SCENE, OUR AFFILIATES, AND SHOPIFY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES — INCLUDING LOST PROFITS OR LOST DATA — THAT RESULT FROM YOUR USE OF OUR SERVICES OR PRODUCTS, EVEN IF WE WERE TOLD SUCH DAMAGES MIGHT OCCUR.
Indemnification
You agree to reimburse Clothing Scene, Shopify, and our affiliates for any losses, damages, or legal expenses we incur as a result of your breach of these Terms, misuse of our Services, or infringement of another party's rights.
Additional Legal Terms
Severability: Should any portion of these Terms be deemed unenforceable, the remaining provisions will continue to apply in full.
No Waiver: If we don't act on a violation of these Terms right away, that doesn't mean we're giving up our right to act on it later.
Entire Agreement: These Terms, together with any linked policies, make up the full agreement between you and us, superseding any earlier agreements or understandings.
Assignment: You can't transfer your rights under these Terms without getting our approval first; we, however, may transfer our rights at our discretion.
Governing Law: These Terms are governed by the laws of the jurisdiction where Clothing Scene is based, and you agree to submit to the jurisdiction of the courts located there.
Updates to These Terms
We may revise these Terms at any time by publishing updates to our website. Checking back periodically is your responsibility. If you keep using our Services after changes are posted, that means you accept the updated Terms.
Contact Us
Email: support@clothingscene.com
Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM PST
We typically respond within 24 hours.
About Our Business
Clothing Scene is operated by:
ECOMMERCE WEBSITES LTD
4 Bridge Street, Marston
Grantham, Lincolnshire
NG32 2HL
United Kingdom
Company registration number: 10424417