At Clothing Scene, our goal is to make every purchase easy, seamless, and secure. These Billing Terms & Conditions explain how payment works when you shop with us.
Payment Methods We Accept
You can securely complete checkout using any of the following:
- American Express
- Apple Pay
- Google Pay
- Klarna
- Maestro
- MasterCard
- Shop Pay
- Union Pay
- Visa
All orders are billed in US Dollars (USD).
How Billing Works
- Your payment is charged as soon as you place your order.
- Processing and shipping don't begin until your payment has fully gone through.
- If your payment is declined or doesn't go through, we won't be able to confirm your order, and we'll email you with the details.
Pricing
- Every price shown on Clothing Scene is listed in US Dollars (USD).
- We may change prices at any time, without advance notice.
- Discount codes and promotions can only be used on orders placed while the offer is live — they can't be applied after the fact to orders already completed.
Keeping Your Payment Information Safe
Protecting your payment details is something we take seriously. Every transaction runs through SSL-encrypted, PCI DSS-compliant payment gateways built to keep your information secure.
Clothing Scene does not store your card or payment information on our own servers.
Refunds & Chargebacks
- Refunds follow the process laid out in our Return & Refund Policy.
- All refunds go back to the same payment method used when the order was placed.
- Have a payment issue? Reach out to us first at support@clothingscene.com so we can work directly with you to sort it out quickly.
- Chargebacks submitted without a legitimate reason will be contested and reviewed to prevent misuse.
Preventing Fraud
To keep both our customers and our business protected, Clothing Scene reserves the right to:
- Cancel or place a hold on orders that appear fraudulent or show signs of unauthorized payment use.
- Ask for additional identity verification on high-value orders or those flagged for review.
These steps help us maintain a safe shopping experience for everyone.
Contact Us
Email: support@clothingscene.com
Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM PST
We typically respond within 24 hours.
About Our Business
Clothing Scene is operated by:
ECOMMERCE WEBSITES LTD
4 Bridge Street, Marston
Grantham, Lincolnshire
NG32 2HL
United Kingdom
Company registration number: 10424417